Terminal Management System (TMS)
Overview
Led the development of a Terminal Management System enabling remote monitoring, reporting, controlling, and over-the-air software updates for POS terminals — replacing the expensive manufacturer-provided solution.
Key Features
Remote Monitoring — Real-time health checks, connectivity status, and error reporting for all deployed terminalsSoftware Updates — Over-the-air firmware and application updates with rollback capabilityConfiguration Management — Remote terminal configuration changes without physical accessReporting Dashboard — Transaction volumes, uptime stats, error rates, and performance metricsAlert System — Automated alerts for offline terminals, failed transactions, and hardware issuesAudit Logging — Complete history of all remote operations for complianceImpact
Replaced manufacturer's TMS, saving ~$300/month in licensing feesEliminated need for physical terminal visits for software updatesReduced terminal downtime through proactive monitoringCentralized management of entire terminal fleet